PRIVACY POLICY
Effective Date January 15, 2009
LCI Holdings, Inc. ("Liz") operates this Web site. Liz ("we" or "us")
recognizes that you care how information about you is used and shared. We have
created this Privacy Policy to inform you of our information collection, use
and sharing practices for this Web site.
Please be advised that the practices described in this Privacy Policy apply to
information gathered by us or our subsidiaries, affiliates or agents: (i)
through this Web site, (ii) where applicable, through our Customer Service
Department in connection with this Web site, (iii) through information provided
to us in our free standing retail stores, and (iv) through information provided
to us in conjunction with marketing promotions and sweepstakes. Except as described in the preceding
sentence, the practices described in this Privacy Policy do not necessarily
reflect our practices with respect to information gathered through other Web
sites that we operate or through other off-line means.
If you have any questions regarding this Privacy Policy, you should contact our
Customer Service Department by email at customerservice@lizclaiborne.com.
What Information About Me Is Collected and Stored?
We collect and store information that you enter into this Web site or that you
provide to our Customer Service Department. For example, when you open an
account or place an order, we collect and store some or all of the following
information that you provide: name, billing address, shipping address, email
address, telephone number, credit card number and expiration date. This
information is used to provide the products and services that you have ordered
or requested, to process and ship orders, to send order and shipping
confirmations and to provide customer service. This information also may be
used to contact you about sales, special offers and new site features, unless
you have opted not to receive promotional communications in connection with
this Web site.
We collect and store certain other information automatically whenever you
interact with this Web site. For example, we collect your IP address, browser
information and reference site domain name every time you visit this Web site.
We also collect information regarding customer traffic patterns and site usage.
This information is used to analyze and improve this Web site and to provide
our customers with a fulfilling shopping experience.
Also, like many Web sites, we use "cookies", which are files stored
on your computer's hard drive by your browser. Cookies do not contain
personally identifiable information. Cookies help us to identify account
holders and to optimize their shopping experience. Cookies also allow us to
hold selections in a shopping cart when a user leaves this Web site without
checking out. Cookies are not used on this Web site to store your account
information; this information is stored securely on this Web site's server.
When you log in at this Web site with your username and password, we will
assign you a secure session id. The server then passes your information to you
through this secure session id. Also, we will use cookies to monitor and
maintain information about your use of this Web site. Cookies are also used to
track the identity of the Web site you visited immediately prior to visiting
this Web site; otherwise, we do not track information about your use of other
Web sites. Most browsers accept cookies automatically but allow you to disable
them. We recommend that you leave cookies "turned on" so that we can
offer you a better shopping experience on this Web site.
We also may collect and store information about you that we receive from other
sources, to enable us to update and correct the information contained in our database
and to provide product recommendations and special offers that we think will
interest you.
When you register with us as an
online customer, we may ask for additional information, such as your favorite
designers.
If you use one of our services, or participate
in one of our promotions or sweepstakes, we may ask for additional information,
such as your age, interests or product preferences.
Is Information Collected From Children?
We do not sell or ship any items ordered through this Web site directly to
anyone who we know to be under the age of 18, nor do we collect any personal
information from anyone who we know to be under the age of 18. If you are under
the age of 18, you should use this Web site only with the involvement of a
parent or guardian and should not submit any personal information to us.
With Whom Do You Share Information?
We do not share with others, or sell or rent to others, any personal
information that you provide to us through this Web site, through our Customer
Service Department, or otherwise, except with your consent or as described in
this Privacy Policy.
We engage third parties to perform services in connection with the operation of
our business. Examples of these services include: (a) payment processing and
authorization, (b) fraud protection and credit risk reduction, (c) product
customization, (d) order fulfillment, (e) shipping, (f) marketing and
promotional material distribution, (g) Web site evaluation, (h) data collection,
storage, management, analysis and, where applicable, cleansing, and (i) any
other services designed to assist us in maximizing our business potential. We
provide personal information to these third parties, but we authorize them to
use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law
or legal process requires it; we have received a valid administrative request
from a law enforcement agency; or such release is necessary to protect the
rights, property or safety of LCI Holdings, Inc., or any of our respective
affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers
and others from time to time. Examples of such non-personal information include
the number of users who visited this Web site during a specific time period or
purchased a specific product through this Web site. This information generally
is shared in an aggregated form.
We may provide information to
carefully selected outside companies when we believe their products or services
may be of interest to you.
We may transfer or share a copy of
personal information about you in the event that Liz or one of its properties,
affiliates or subsidiaries, goes through a business transition, such as a
merger, being acquired by another company, or selling a portion of its assets.
You will be notified via e-mail or prominent notice on our Web Site prior to a
change of ownership or control of your personal information, if your personal
information will be used contrary to this policy. However, nothing in this
Privacy Policy is intended to interfere with the ability of Liz to transfer all
or part of its business and/or assets to an affiliate or independent third
party at any time, for any purpose, without any limitation whatsoever. Liz
specifically reserves the right to transfer or share a copy of personally
identifiable information collected from this Web Site, or otherwise, to the
buyer of that portion of its business relating to that information.
What Steps Are Taken To Keep Personal Information Secure?
We use various security measures, including Secure Socket Layer (SSL)
encryption technology, to protect personal information that we collect. If you
place an order through this Web site, you will be asked to set up an account
and provide an email address and password. You must provide an appropriate
email address and password in order to access account information. In order to
help protect your personal information further, you should be careful about
providing your password to others. If you wish to cancel a password, or if you
become aware of any loss, theft or unauthorized use of a password, please
contact our Customer Service Department by email at customerservice@lizclaiborne.com
or by phone at 1-877-390-4080.
How Can I Access, Correct and Update Personal Information?
You can access, correct and update certain personal information that you have
provided to us by clicking on "Manage Your Account" within the Help
Desk area of this Web site.
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
You will have an opportunity to change these selections by clicking on an
"unsubscribe" hyperlink contained in promotional emails we send you.
Additionally you may email us at customerservice@lizclaiborne.com
or call us at 1-877-390-4080 or write to us at Liz Claiborne, Consumer
Relations, One Claiborne Ave, North Bergen, NJ 07047. Because customer lists
often are prepared well in advance of an offering (sometimes few months before
the offer is made), you may continue to receive some offers after you send us a
request not to use your information for specified marketing purposes. We
appreciate your patience and understanding in giving us time to carry out your
request.
Even if you are removed from any
such list, if you order online, we will send you an email confirming your order
and may need to contact you by phone, email, or regular mail if we have
questions about your order.
What Happens When I Link To or From Another Web Site?
This Web site may contain links to Web sites operated by third parties. Please
be advised that the practices described in this Privacy Policy do not apply to
information gathered through these other Web sites. We encourage you to be
aware of when you leave this Web site and to read the privacy policies of each
and every Web site that you visit.
If you have accessed this Web site through a link from certain of our
advertising or marketing partners, this Web site may include a frame of the
applicable advertising or marketing partner. Nevertheless, the information you
provide to us through these framed Web pages is collected by us, and our use of
this information is governed by this Privacy Policy.
What About Contests and Sweepstakes?
When we run a contest or sweepstakes relating to this Web site, it will be
accompanied by a set of rules. The rules for each contest/sweepstakes will
specify how the information gathered from you for entry will be used and
disclosed.
What About Online Surveys?
We may from time to time conduct on-line surveys. When you complete an online
survey, we may ask for certain information including your age, zip code,
shopping habits, email and/or mailing address. This information will be treated
in accordance with this Privacy Policy.
How Will I Be Informed About Changes Regarding This Privacy Policy?
If we make any material changes to this Privacy Policy, we will post a notice
on this Web site notifying users of the changes. In some cases, we also may
send an email notifying users of the changes. You should check this Web site
periodically to see if any recent changes to this Privacy Policy have occurred.